FAQs

Clear answers to help you move with confidence.

FAQs

Bookings & Payments

You can book your seat directly on our website by selecting your route, date, and preferred time.

Yes. You can book ahead of your travel date, depending on route availability.

We accept card payments, bank transfers, and digital wallet options.

Yes. A confirmation message will be sent to your phone number and email with your trip details.

Yes. Our fares are transparent and consistent—no price hikes or surge charges.

FAQs

Travel & Operations

You can rebook for the next available trip, depending on seat availability.

Please arrive at least 10 minutes before your scheduled departure.

Yes. All Milon Express buses are air-conditioned for passenger comfort.

Light snacks and bottled drinks are allowed. Hot meals or strong-smelling foods are not permitted.

Yes. Selected routes operate on weekends. Check the Routes & Schedules page for details.

FAQs

Safety

Our drivers are trained professionals, and our vehicles undergo strict maintenance and safety checks.

Yes. All Milon Express operations are covered by standard passenger and vehicle insurance.

We have established emergency protocols and trained drivers equipped to manage incidents quickly and safely.

FAQs

Corporate Partners

Yes. We design custom routes for organisations based on staff needs.

You can submit a request form on our website, and a representative will get in touch to discuss details.

Yes. We offer flexible corporate billing structures.

FAQs

Other Questions

Absolutely. Use the “Request a New Route” feature on the Routes page.

Visit our Contact page or reach us through email or our customer helpline.